Shipping policy
Shipping Policy
At Instinct., every item is made to order. Please allow time for production before shipment.
Processing Time
All orders are processed within 2–5 business days.
During new releases or high-volume periods, processing times may be slightly longer.
Once your order ships, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Times
United States
- 3–7 business days after processing
- Free shipping included in the price
International
- 7–21 business days after processing
- Flat rate: $17.99
Delivery times may vary due to carrier delays, weather conditions, or customs processing.
Address Accuracy
Please ensure your shipping address is correct at checkout.
Instinct. is not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us immediately at [your email here]. Changes cannot be guaranteed once an order enters production.
Lost or Delayed Packages
If your package appears lost in transit, please contact us and we will assist in filing a claim with the carrier.
Instinct. is not responsible for packages marked as delivered by the shipping carrier.
Customs & Import Fees
International customers are responsible for any customs duties, taxes, or import fees required by their country.